Publisher's description
eAssistance Pro combines all the attractive features of an excellent Live Chat software and visitor monitoring solution. eAssistance Pro simply raises the customer service level and online user satisfaction level.Getting started with eAssistance Pro is a cakewalk. Just create a free account, insert the preferred chat code in website and download the operator console to provide adept customer service. It can be quickly integrated in any kind of website through plugins and widgets – be it CMS based or shopping cart based. It also allows visitors to chat directly from any website’s Facebook page. It is highly customizable as users can customize the visitor chat start form, chat panel, chat images, auto-invitation images, feedback form, and more.eAssistance Pro has myriads of features. Operators assist customers through operator consoles which is available in two variants – the web-based and standalone console. It allows multitasking by letting operators handle multiple chat sessions. It also supports multiple instance login from the same system. Geo-mapping and traffic stats are a great way to know about online visitors and proactively target them for better sales. Other features include chat invitation, file transfer emoticons, offline messages, spell checker, canned responses, archives, chat transcripts, and more.eAssistance Pro is highly secure and it features 256-bit SSL security for advanced security against online data misuse. It is available for free 15 days trail. Use it to personally get acquainted with the software and its features. For more information regarding product features, visit www.eassistancepro.com/features/live-chat.php
User comments